Petrol Retail Solutions (PRS)
Our Petrol Retail Solutions
Commencing operations in 1993, Strateq has consistently supported major Oil and Gas (O&G) company by providing critical managed services and solutions. Our core expertise resides in the downstream sector, covering the complete operational spectrum of retail site systems. By combining profound insight into industry dynamics with extensive cross-sector experience, Strateq presently supports approximately 5,000 refuelling stations across a significant geographical footprint, including Malaysia, Singapore, Thailand, Hong Kong, and China.
Our comprehensive managed services are structured to ensure full compliance with the Health, Safety, Security, and Environment (HSSE) mandates by Oil and Gas (O&G) clients. We maintain an uncompromising commitment to achieving a standard of Zero Incidents and Zero Tolerance across all deliverable. By leveraging strategic alliances with industry-leading technology partners, we deliver superior technological solutions and services that are instrumental in maintaining our clients' position of competitiveness amidst rapid industry evolution.

5
Countries

5,000
Refuelling stations

30+ years
Track Record
Compliance Accreditation
Zero Incidents and Zero Tolerance
Health, Safety, Security
and Environment (HSSE)
Health, safety and environmental issues have significant implications for all businesses, across all sectors and industries.
ISO/IEC 27001:2013
CERT. NO. : 00112
Information Security Management System Standards Certification
ISO/IEC 9001:2015
CERT. NO. : 00169
Certification is the internationally recognized Quality Management System (QMS)
ISO/IEC 9001:2015
CERT. NO. : 00152
Certification is the internationally recognized Quality Management System (QMS)
ISO/IEC 20000-1:2018
CERT. NO. : 00107
Certification international standard for IT service management that defines requirements for the development, implementation, monitoring, maintenance, and improvement of an IT service management system
PCI DSS AoC
A PCI DSS Attestation of Compliance (AoC) is a document that formally declares an organization's compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Managed services to ensure smooth operations for clients
Contact Centre

24/7 dashboard monitoring

Multilingual support across Asia Pacific countries

Prevent downtime with highly trained customer service agents – provide accurate solutions in a timely manner

Able to manage end-to-end call centre business process outsourcing

Agent outsourcing
Nationwide support

Experienced engineers with 24/7 on-site support services

Preventive Maintenance

Service Level Management

System Integration

Corrective Maintenance

Project Deployment

Move, Add, Commission and Decommission (MACD) Services

Asset Tagging

Manpower Outsource

Third Party Fulfilment

Warehousing

System Staging

Packaging and Distribution

Inventory Management

Reporting